REFUND & RETURNS POLICY

Refund & Returns Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept returns or process exchanges for swimsuits, bodysuits, underwear, and intimates.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@maternitymommy.co.za

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maternitymommy.co.za to assist with this process

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please contact us at info@maternitymommy.co.za to arrange a courier service.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

KNOW YOUR SIZE

Belly Wrap

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the smaller size. 

 

SIZE CHART WAIST (cm) NUMERIC DRESS SIZE 
S 78 4-6
M 88 8-10
L 98 12-14
XL 108 16
XXL 118 18

 

 

 

Maternity Panties

 

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the smaller size. 

 

SIZE CHART WAIST (cm) HIP (cm) NUMERIC DRESS SIZE
S 60 - 66 86 - 94 0-2
M 67 - 74 95 - 99 4-6
L 75 - 81 100 - 107 8-10
XL 82 - 89 108 - 114 12-14

 

Kirsti Nursing Bra

 

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the smaller size.

 

SIZE CHART Band Size  Cup Size 
S 30 - 32 A - B
M 32 - 34 B - C
L 34 - 36 C - D
XL 36 - 38 D - DD
XXL 40 - 42 DD - E

 

 

Pamela Nursing Bra

 

 

SIZE CHART Band Size  Cup Size 
S 32 - 34
M 36 - 38 A - B
L 38 - 40 B - C
XL 40 - 42 C - D

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the smaller size.

Our Pamela bra is a low cut style bra and is not recommended for a larger cup size.

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