WE DELIVER NATIONWIDE TO YOUR DOOR

REFUND & RETURNS POLICY

Refund & Returns Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept returns or process exchanges for swimsuits, bodysuits, underwear, and intimates.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a completed returns form sent with your items. Please download form from link below.

Returns Form

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@maternitymommy.co.za

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maternitymommy.co.za to assist with this process

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please contact us at info@maternitymommy.co.za to arrange a courier service.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

KNOW YOUR SIZE

Belly Wrap

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you were a medium size pre-pregnancy and have not moved up to a full large during your third trimester of pregnancy, we recommend purchasing the medium size. 

If you are bordering between two sizes we recommend the larger size as the wrap can be adjusted up to one size smaller.

The wrap must be able to apply a constant pressure with no pain or discomfort.

If the Belly wrap is too small, this will affect the overall fit and comfort resulting in intermittent use and thus affecting the desired results from using the wrap during the recovery period.

 

SIZE CHART WAIST (cm) NUMERIC DRESS SIZE 
S 78 4 - 6
M 88 8 -10
L 98 12 - 14
XL 108 16 -18
XXL 118 20 +

 

 

 

Maternity Panties

 

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the larger size. 

 

SIZE CHART WAIST (cm) HIP (cm) NUMERIC DRESS SIZE
S 60 - 66 86 - 94 0-2
M 67 - 74 95 - 99 4-6
L 75 - 81 100 - 107 8-10
XL 82 - 89 108 - 114 12-14

 

Kirsti Nursing Bra

 

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the larger size.

 

If unsure of sizing please feel free to reach out to our team for assistance.

Contact now 

 

SIZE CHART Band Size  Cup Size 
S 30 - 32 A - B
M 32 - 34 B - C
L 34 - 36 C - D
XL 36 - 38 D - DD
XXL 40 - 42 DD - E

 

 

Pamela Nursing Bra

 

 

SIZE CHART Band Size  Cup Size 
S 32 - 34
M 36 - 38 A - B
L 38 - 40 B - C
XL 40 - 42 C - D

 

PLEASE NOTE:

Sizes are in centimetres. Sizes are standard, if you are normally a medium, we recommend purchasing the medium size. 

If you are bordering between two sizes, it is best to opt for the smaller size.

Our Pamela bra is a low cut style bra and is not recommended for a larger cup size.

If unsure of sizing please feel free to reach out to our team for assistance.

Contact now 

Sign Up

Sign up and be the first to hear about our great deals and special promotions.